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FoodPlaceSLRCFecha de consulta 20 de agosto de 2024, 18:04
Buenos días
Me pueden ayudar con las dimensiones exactas que deben tener las imágenes para la jotform app, es decir el tamaño para que en móvil quede perfecto el fondo.
También las dimensiones de botones para cargarlos con imagen, les envío ejemplos
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Jefferson Jotform SupportFecha de respuesta 20 de agosto de 2024, 20:58
Hi fsoto8597,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, to my understanding, you are asking for the recommended size for an image used in a Card element. The recommended size for an image used in a Card element is 500 pixels by 300 pixels. With this, the image is well-proportioned and displayed clearly across different devices and screen resolutions. It is also recommended to use images in this size to avoid stretching or distortion in your Jotform App.
Let us know if you have any other questions.
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FoodPlaceSLRCFecha de respuesta 20 de agosto de 2024, 22:20
Excelente muchas gracias lo pondre a prueba.
Y para la parte del fondo donde va el logo? y me gustaria que no se vea la sombra gris que cubre las imagenes
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Joshua_T Jotform SupportFecha de respuesta 21 de agosto de 2024, 1:35
Hi fsoto8597,
Can you share the app link so we can check it?
Once we hear back from you, we can move forward with a solution.
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FoodPlaceSLRCFecha de respuesta 21 de agosto de 2024, 13:51
https://app.jotform.com/242036452244853
Me gustaria saber todas las dimensiones de todas las secciones en donde se pueden cargar imágenes por ejemplo
Fondo app
Fondo header
Botones
Botones contraidos
Formularios
Etc
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Joshua_T Jotform SupportFecha de respuesta 21 de agosto de 2024, 14:13
Hi fsoto8597,
I visited the link to your app, and I could not see the form blur part of the app. Check out this screenshot below of what I see on my end:
If your goal is to manually adjust the image that you upload in the app, unfortunately, that is not possible. There is no option to adjust the images that you upload to the app. They are automatically set by our system to fit in all devices.
Reach out again if you need any other help.