Account Time Zone Configuration

  • GrupoPapelesa
    Fecha de consulta 15 de agosto de 2024, 10:53

    Buenos días, tengo una consulta sobre la configuración de cuentas, tengo mi equipo con el cual tengo un formulario que trabajamos en conjunto, en la tabla de ese formulario, a mi me aparece la hora correctamente, pero en los perfiles de ellos les aparece con una hora de diferencia, cuando se intento configurar la zona horaria en los perfiles de ellos, no aparece esa opción, somo 2 en el equipo, 3 inician con la cuenta de microsoft y solo 2 presentan esos problemas, como podria resolverlo?

  • Mark Alan Jotform Support
    Fecha de respuesta 15 de agosto de 2024, 13:31

    Hi Yolanda,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now getting back to your question, we can set your colleagues time zone to your time zone and all of your form submissions from your account settings. Let me show you how:

    1. In My Forms page, hover your mouse over your Avatar.
    2. Then click on Settings.
      Account Time Zone Configuration Image 1 Screenshot 40
    3. In your Time Zone settings, click on the Edit link from the right.Account Time Zone Configuration Image 2 Screenshot 51
    4. Use the dropdown bar to search and select your Time Zone.
    5. Lastly, click on the Save button.
      Account Time Zone Configuration Image 3 Screenshot 62

    Give it a try and reach out again if you have any other questions.