Faltan columnas en integración con hojas de calculo de Google

  • agilescaasa
    Fecha de consulta 12 de agosto de 2024, 11:08

    Hola buen dia,

    He realizado la integración de mi formulario con las hojas de cálculo de Google, y funcionaba bien, sin embargo, he agregado campos nuevos al formulario, pero estos no están figurando como columnas nuevas en Hojas de calculo de google integrada. (resaltadas en foto adjunta)

    Gracias por la ayuda

    Daniel

    Jotform Thread 17841791 Screenshot
  • Joshua_T Jotform Support
    Fecha de respuesta 12 de agosto de 2024, 11:19

    Hi Daniel,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, keep in mind that in Google Sheets Integration, adding new fields to your form will not automatically add those fields to the integrated Google Sheets. So, you will need to remove the integration first, and then add it back. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

    2. In the Settings menu, click on the Integrations option on the left side of the screen.

    3. Select the Google Sheets integration.

    4. Then, click on Remove Integration and then Yes, Remove!

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    5. Now, let's connect the Google Sheets Integration again:

    6. In Form Builder, circle back to Settings at the top of the page.

    7. In the Settings menu, click on the Integrations option and Google Sheets integration again.

    8. Now, select and connect your Google account.

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    9. Select an option, and then choose your form fields.

    10. Click on Save, and that's it, you're done.

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    We also have a guide about Google Sheets integration that you can check out.

    Reach out again if you need any more help.

  • agilescaasa
    Fecha de respuesta 12 de agosto de 2024, 13:26

    Perfecto, muchas gracias!!