Solicitando el enlace de pago para renovar la suscripción.

  • taxirivasreservas
    Fecha de consulta 10 de agosto de 2024, 14:20

    hola, por favor, necesito pagar la nueva anualidad pero no encuentro el link de pago, quiero pagar con tarjeta, pueden ayudarme por favor??


  • James Adalem Jotform Support
    Fecha de respuesta 10 de agosto de 2024, 16:38

    Hi taxirivasreservas,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I have forwarded this concern to our Billing team. Please allow us some time to wait for their response. Rest assured, we'll circle back to this thread as soon as we receive a response from our Billing team.

  • James Adalem Jotform Support
    Fecha de respuesta 11 de agosto de 2024, 7:07

    Hi taxirivasreservas,

    I see that you already renewed your subscription plan using another card. Please let us know if you need further assistance.

    Reach out again if you need any other help.