las notificaciones de dos formularios no llegan a un correo

dos de los formularios no envían las notificaciones a un correo armandoqpuntodelmar.com.mx

JesusPena

Adelante

Compras prueba

a: armando@puntodelmar.com.mx,tanialopez@manjaresdeloceano.com.mx

solo llego al correo de Tania, lo borra de los envíos

Hi JesusPena,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I see that the email address armando@puntodelmar.com.mx has been added to our Bounce List. This is why the emails are not being sent. Please add noreply@jotform.com to your contacts list to avoid bouncing email issues. You can also contact your email service provider and have them whitelist our IPs and Domains on this page.

I removed your email armando@puntodelmar.com.mx from the bounce list, can you please test the form again?

Give it a try and let us know if you need any help.