¿Cuál es el límite de uso total de almacenamiento de envíos?

  • dvaleror
    Fecha de consulta 26 de julio de 2024, 17:07

    En la tabla de precios y planes hay dos valores

    • envíos al mes
    • almacenamiento total de envios

    ¿A que se refiere el almacenamiento total de envios? eso es un valor mensual, anual?

  • Victorino_S Jotform Support
    Fecha de respuesta 26 de julio de 2024, 19:27

    Hi Daniel,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Just to confirm, are you asking about the Total Submission Storage usage limits? If yes, not to be confused with the Monthly Submission limit, the Total Submission Storage is the maximum number of entries, from all your forms, you can keep in your account. Exceeding this limit deletes the oldest form entry to make room for the new submission.

    In addition, this usage limit type doesn’t reset and has to be managed manually. This can be freed by deleting and purging form entries.  

    We also have a guide about Understanding Your Account Usage and Limits that you can check out.

    Let us know if you need any more help.

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