¿Mis vistas de formulario se restablecerán al final del mes?

  • gruposte
    Fecha de consulta 26 de julio de 2024, 16:54

    ¿Acabo de llegar al limite de vistas, tengo esperar a mi facturación mensual o hasta que termine el mes para que se reestablezca?

  • Christian Jotform Support
    Fecha de respuesta 26 de julio de 2024, 17:21

    Hello gruposte,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, you're right, along with the other monthly plans, the Form Views limit will also reset on a specific date. Let me walk you through to check the refresh day:

    1. Click your avatar in the upper right of the home page.
    2. Select Settings from the menu.
    3. Open the Usage page from the left panel.
    4. Check the Monthly Usage section to see the reset data.¿Mis vistas de formulario se restablecerán al final del mes? Image 1 Screenshot 20

    I recommend upgrading your account if you'd rather not wait until the reset date.

    Let us know if you need any more help.