¿ por que mi cuenta esta suspendida?

  • Rafael
    Fecha de consulta 25 de julio de 2024, 21:33

    Hola.

    Me gustaria saber por que mi cuenta esta suspendia...

    y si es asi, me gustaria saber que debo hacer para Reactivarla.



  • Gian Jotform Support
    Fecha de respuesta 25 de julio de 2024, 22:37

    Hi Rafael,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, your account was suspended because you’ve got a form named INICIAR SESION that’s breaking our Terms of Use by collecting login credentials.

    ¿ por que mi cuenta esta suspendida? Image 1 Screenshot 20If you agree to follow our Terms of Use and let us delete the offending fields mentioned above, we can go ahead and lift the suspension on your account.

    Once we hear back from you, we'll be able to move forward with this.

  • Rafael
    Fecha de respuesta 25 de julio de 2024, 22:49

    Estoy de Acuerdo.

    Disculpen por haber infligir sus Nomas y Términos de uso.

    Ya Sabre que no debo hacer de ahora en adelante.

    y acepto que saquen los campos infractores para levantarme la suspensión.

  • Gian Jotform Support
    Fecha de respuesta 25 de julio de 2024, 22:59

    Hi Rafael,

    I’ve gone ahead and deleted the offending fields and reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.

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