Cancelación y reembolso

cuando seleccione el plan marque la opción de pago mensual y le sistema me hizo un cobro anual.

deseo solicitar la devolución del dinero

Hi gestiondocumentalrohi,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your account and I see that you switched back to the monthly plan and the difference for switching to the monthly plan has been refunded as well. Can you confirm if we can close the ticket as resolved?

Let us know if there's anything else we can help.