"Unexpected error ocurred" when trying to log into inbox

One of my team mates, whose email has been set to aprove or reject cases through the aprovation flow, is presenting this error when tries to log in using google acount.

How can we fix it?

Hi RAYO_LATAM,

Thanks for reaching out to Jotform Support. Can you take a screenshot of what’s happening and send it to us? We’ve got a guide here that’ll show you how to do that. This usually comes down to a local issue with your web browser. Can you try clearing the cache in your web browser?

Once we hear back from you, we'll be able to move forward with a solution.