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Francis CorderoFecha de consulta 9 de julio de 2024, 12:42
Buenos dias.
Favor su apoyo con la habilitacion de la cuenta
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Paolo Jotform SupportFecha de respuesta 9 de julio de 2024, 12:47
Hi Francis,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
As for your request, I checked your account, and it appears that your form Solicite su crédito al instante con Banco LAFISE was flagged as offering fake services. If you believe that your account was suspended in error, we’ll need you to do the following:
- Send us the URL where your form is used.
- Send us a link to your website or proof of affiliation with a legitimate institution.
- Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.
Send all of these to reviewers@jotform.com with Thread#16704661 as the subject, and we’ll let you know the status of your account after we’ve done a thorough review of them.
In the meantime, let us know if you need any other help.