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chuychu85Fecha de consulta 8 de julio de 2024, 18:46
QUISIERA CANCELAR MI PLAN, DEBIDO A QUE NO LA VOY A OCUPAR
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Waqas Jotform SupportFecha de respuesta 8 de julio de 2024, 22:00
Hi chuychu85,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I checked your account and saw that you have already cancelled your subscription. Can you try to cancel your subscription from the PayPal dashboard as well? Check out this guide on How to Cancel Your PayPal Subscription to Jotform
Give it a try and reach out again if you have any other questions.