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AdarsaSegurosFecha de consulta 8 de julio de 2024, 8:35
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Wilson Jotform SupportFecha de respuesta 8 de julio de 2024, 8:51
Hi AdarsaSeguros,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I assume that you want to download your form submission in a format other than PDF. Is that correct? If yes, you can also download the form submissions as an Excel or CSV file. We also have a guide about How to Download Form Submissions as Excel, CSV, or PDF that you can check out.
If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?
Once we hear back from you, we'll be able to help you with this. -
AlbertoFecha de respuesta 8 de julio de 2024, 9:04
Hello. Thanks for the reply.
No.
I need to know how I can introduce an option so that from the form a user can download a document that I enter in the form. Something similar to the option of entering a PDF but, in this case, Word text can be entered.
Thank you !!
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Wilson Jotform SupportFecha de respuesta 8 de julio de 2024, 9:21
Hi AdarsaSeguros,
I'm not sure I got the issue correctly. However, do you think you're referring to how to add a Downloadable File to your Form? If so, We also have a guide that you can check out. If that is not exactly what you're looking for as well, can you explain a bit more about the issue?
After we hear back from you, we’ll have a better idea of what’s going on and how to help. -
AdarsaSegurosFecha de respuesta 10 de julio de 2024, 3:25
Hi Wilson.
That´s exactly it.
Thanks.