Cannot be accessed error in Preview Mode

  • MANEJO
    Fecha de consulta 7 de julio de 2024, 11:03

    No lo puedo ver, diligenciar y editar, justo en estos moentos se está usando el formulario



    https://www.jotform.com/es/build/221364382054653#preview

  • Marehlene_B Jotform Support
    Fecha de respuesta 7 de julio de 2024, 13:09

    Hi MANEJO,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I tested your form in Form Builder, and the fields are visible and editable. I also previewed the form and encountered no issues. Check out the screencast below to see my results:

    Cannot be accessed error in Preview Mode Image 1 Screenshot 20
    I cleared your forms cache. Can you give it another try? If the issue continues, can you take a screenshot of what’s happening and send it to us? We’ve got a guide here that’ll show you how to do that.

    Give it a try and let us know how it goes.

  • MANEJO
    Fecha de respuesta 7 de julio de 2024, 13:54

    Buenas tardes:Cannot be accessed error in Preview Mode Image 1 Screenshot 20

    No puedo acceder a la vista previa del formulario

  • Marehlene_B Jotform Support
    Fecha de respuesta 7 de julio de 2024, 14:30

    Hi MANEJO,

    This could be an issue with your browser. Can you test it with a different browser? And, if it works, you should clear your browser's cache and cookies. Please also ensure that you login your Jotform account rather than simply viewing the form builder link. 

    Reach out again if you need any more help.

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