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FPCTFecha de consulta 5 de julio de 2024, 6:44
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Ibrar Jotform SupportFecha de respuesta 5 de julio de 2024, 6:57
Hi FPCT,
Unfortunately, you can't fill out the form by scanning a QR code. But you can link 2 forms together, and add an action button on the Thank-you page of Form A and ask users to fill out Form B. You can also prefill Form B by the answer given by the user in the Form A. Let me show you how:
1. Open your form in Form Builder, and in the orange navigation bar at the top of the screen, click on Settings.
2. In the menu that opens on the left side of the page, click on Thank You Page.
3. Now click on the Action Buttons.
4. In the menu that opens, hover your mouse over Fill Another Form.
5. In popup dialogue, click on Select a Form to be completed and choose a Form.
6. Click on Set Prefill and the toggle the Prefill Form Fields.
7. Map the fields between both forms, click on Save and then click on Create Button.
Please note, you can't prefill all the fields type. You can check out this guide to learn more about supported fields that can be prefilled. We also have a guide about Using Action Buttons on Thank You Pages that you can check out.
Give it a try and reach out again if you have any other questions.
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FPCTFecha de respuesta 9 de julio de 2024, 4:30
Ok, gracias por la información. Aunque en este caso, no nos sirve esa solución, ya que lo que queremos es que en el momento de escanear el código QR a la llegada del evento, se cumplimenten VARIOS campos de forma automática en el formulario de control de acceso. ¿Esto es posible? Configurar el código QR para que almacene varios campos, no solo uno.
¡Gracias!
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FPCTFecha de respuesta 10 de julio de 2024, 8:29
Necesitamos una respuesta sobre esto último cuánto antes, quedamos a la espera.
Muchas gracias.
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Ibrar Jotform SupportFecha de respuesta 10 de julio de 2024, 9:42
Hi FPCT,
Although, it is not possible directly to create QR code from Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. As a workaround for that, you can create multiple prefill forms and can use any third party application to generate QR code and share with audience. Let me show you how you can create Prefill.
- In Form builder, select Publish at the top.
- In the menu that opens on the left side of the page, click on Prefills.
- Choose method of Prefill & click on Create Prefill form.
We also have a guide to help you learn What Is Jotform Prefill and How Does It Work? Give it a try and reach out again if you have any other questions.
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FPCTFecha de respuesta 23 de julio de 2024, 5:58
Una pregunta, el código de QR al escanearlo si tiene fondo negro no se puede escanear, ¿hay alguna forma de que se pueda escanear sea cuál sea el fondo? O bien, que el código QR se envíe con un marco blanco para que sea legible.
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Ibrar Jotform SupportFecha de respuesta 23 de julio de 2024, 6:04
Hi FPCT,
Can you please share your form URL and QR code as a screenshot here & we'll do further investigation on it? We’ve got a guide here that’ll show you how to do that.
Once we have a better idea of what’s going on, we’ll be able to come up with a solution.
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FPCTFecha de respuesta 14 de agosto de 2024, 9:57
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Lorevie Jotform SupportFecha de respuesta 14 de agosto de 2024, 12:03
Hi FPCT,
I'll need some time to look into this. I'll get back to you as soon as I can.
Thanks for your patience and understanding, we appreciate it.
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Lorevie Jotform SupportFecha de respuesta 14 de agosto de 2024, 12:30
Hi FCPT,
I've cloned your form and tested it, and I wasn't able to scan the QR code from the notification email on my mobile device. I'm getting an “Error detecting QR or barcode”. And this is because I'm using a black background on my device's email. Please note that QR Codes on a black or dark background can't be scanned with all QR Code scanner apps. I suggest sending the QR Code on a white background so it's easier to scan it.
You can check out our article on Why QR Code Is Not Working.
Let us know if you have any other questions.