¿Cómo borrar las entradas eliminadas?

  • augustobruno
    Fecha de consulta 4 de julio de 2024, 10:25

    Hola! Necesito saber como poder lograr que la papaelere se vacie automaticamente, y no esperar 30 dias post cada cosa eliminada.

    Ya he configurado la eliminacion autoamtica de los envios, posterior a cierto tiempo, pero los mismos van hacia la papelera, y yo necesito que se eliminen definitivamente.

  • Gian_D Jotform Support
    Fecha de respuesta 4 de julio de 2024, 10:35

    Hi Augusto,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    As for your issue, you can clear the Trashed Entries folder to permanently delete your submissions. Let me show you how to do it:

    1. In Form Builder, click on the Downward Arrow icon on the upper left side of the page, and click on Tables.

    ¿Cómo borrar las entradas eliminadas? Image 1 Screenshot 50

    2. Click on the Three Dots icon on the right side of your tab label.
    3. Click on Trashed Entries.

    ¿Cómo borrar las entradas eliminadas? Image 2 Screenshot 61

    4. Click on Select All, and click on Delete Forever.

    ¿Cómo borrar las entradas eliminadas? Image 3 Screenshot 72

    5. Click on Delete.

    ¿Cómo borrar las entradas eliminadas? Image 4 Screenshot 83

    That's it. Let us know if you have any other questions.

  • augustobruno
    Fecha de respuesta 4 de julio de 2024, 11:11

    Entiendo, pero lo que yo requiero es que se haga automaticamente. No, tener que vaciar la papelera de manera manual.

  • Gian_D Jotform Support
    Fecha de respuesta 4 de julio de 2024, 11:49

    Hi Augusto,

    I understand what you’d like to do, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

  • Gian_D Jotform Support
    Fecha de respuesta 4 de julio de 2024, 13:50

    Hi Augusto,

    While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

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