¿porque se pixelean los informes?

En el momento que descargo los informes de Jotforms, estos pierden calidad en sus imagenes, haciendo imposible interpretar lo que dice cada imagen

Hi Juan,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, to check it further, can you send me the link to your form so I can take a look at it for you?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.