How to process billing and payments from Colombia?

Buena tarde,

Escribe Jonathan Mazuera colaborador de Calpine Colombia S.A.S queremos adquirir un plan para la compañía y tenemos preguntas acerca de la facturación y procesos de pagos, en Colombia tenemos que cumplir con parámetros legales para reportar pagos por favor su ayuda.

Gracias,

Hello Jonathan,

Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, Can you explain more what type of help do you need? If you're looking to upgrade your plan let me show you how to do it.

1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

You can also upgrade your subscription on your account’s Upgrade/Billing page.

2. On the Pricing page, choose the plan you want to buy.

3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

Here’s an example of the Bronze plan:

After you click on Continue, you'll need to enter your Credit/Debit Card details.

If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.  If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

Keep us updated and let us know if you need any more help.