How to create autoresponder emails

Necesitamos enviar documentos generados a nuestro vendedores pero deben ser ciertos formularios no todos.

Adicionalmente en uno de los formularios al escribir un correo no se envian o no se generan copias automaticas a los correos escritos.

Hello neomaq,

Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, Can you explain a bit more about the issue, so I can get a better idea of what's happening?

Once we hear back from you, we'll be able to move forward with a solution.

Hello, we need to be able to send copies of the forms sent with the emails written in it.

Jotform enables an option to fill out an email but it does not even have a function to send copies and we need that.

To contextualize, we use the forms for technical service, that is, check lists and reports executed in the field are generated.

Is there a possibility of having this function in the created forms?

Hello neomaq,

Things are much clearer now. It is possible to send a copy of the submission by setting up an autoresponder email in your form. Let me show you how to set that up:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
2. In the menu on the left side of the page, click on Emails.
3. Now, click on Add an Email.
4. Then, select Autoresponder Email.
5. Customize the options the way you want them, and you’re done.

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Reach out again if there’s anything else we can help you with.