Store App Notification Email: change recipient email and add form fields to email content

  • bexperiens
    Fecha de consulta 28 de junio de 2024, 13:09

    Hola, quiero cambiar el correo de envíos de ordenes de mi tienda y editar el correo para ponerle campos extra a ese formulario.

  • Deanne Jotform Support
    Fecha de respuesta 28 de junio de 2024, 15:24

    Hi bexperiens,

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, if I understand it correctly, do you want to change the Recipient Email of the form? And also adding more fields on the Email Content? If so, here's how to do it:

    Changing the Recipient Email:

    • In Form Builder, in the orange navigation bar at the top, click on Settings.
    • On the left panel, click on Emails.
    • Hover over the notification email and click on the pencil icon.
    • Under the Recipients tab, update the Recipient Email.
    • Click on Save when you're done.

    Store App Notification Email: change recipient email and add form fields to email content Image 1 Screenshot 30

    Adding more fields to the Email Content:

    • In the same window, click on the Email tab.
    • Add a new row by clicking on the insert row after icon.
    • Click on the +Form Fields button and select the field you want to add.
    • Click on Save when you're done.

    Store App Notification Email: change recipient email and add form fields to email content Image 2 Screenshot 41

    Give it a try and let us know if you need any help.

  • bexperiens
    Fecha de respuesta 28 de junio de 2024, 15:28

    Hola Deanne Esa configuración desde formularios la se hacer y muchas gracias por recordarme, ahora bien mi problema es en el Creador de App, he creado una tienda y cuando las personas ordenan me llega un correo, pero quiero que me llegue a otro correo también.


    Store App Notification Email: change recipient email and add form fields to email content Image 1 Screenshot 20

  • Deanne Jotform Support
    Fecha de respuesta 28 de junio de 2024, 16:16

    Hi bexperiens,

    Unfortunately, there is no option to edit the notification email's recipients in the Store App. As a workaround, you can Embed a Form into the Store where the form's notification email is configured to send it to the email addresses that you want.

    Give it a try and let us know if you need any help.

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