¿Podemos cancelar nuestra suscripción en cualquier momento?

  • FFFS
    Fecha de consulta 27 de junio de 2024, 2:32

    Buenos días:

    Quiero anular la suscripción. Puedo anularla en cualquier momento aunque la facturación cierre el 05 del mes siguiente??? Cómo lo puedo gestionar?

  • Israel Jotform Support
    Fecha de respuesta 27 de junio de 2024, 2:44

    Hello Monica,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Yes, you can cancel your subscription anytime you wish. Keep in mind that your subscription will automatically renew at the end of each billing cycle until you cancel it. It's really easy to cancel your subscription, let me show you how:

    1. On your account's Billing page, select Change Plan.

    Steps to change plan on Jotform's Billing page Screenshot 20 Screenshot 10

    2. Select the Starter plan and then follow the next steps that will show on your screen.

    Can we cancel our subscription anytime? Image 1 Screenshot 31 Screenshot 21

    That's it. Let us know if there's anything else we can help you with.

  • tocalifeworldsapk
    Fecha de respuesta 27 de junio de 2024, 5:49

    Yes, most subscription services allow users to cancel their subscriptions anytime. The process typically involves going to the account settings or subscription management section of the service, finding the option to cancel, and following the provided . It's important to check the specific terms and conditions of the service, as some may have cancellation fees or require a notice period before the cancellation takes effect

  • tocalifeworldsapk
    Fecha de respuesta 27 de junio de 2024, 5:51

    Yes, most subscription services allow users to cancel their subscriptions anytime. The process typically involves going to the account settings or subscription management section of the service, finding the option to cancel, and following the provided steps. It's important to check the specific terms and conditions of the service, as some may have cancellation fees or require a notice period before the cancellation takes effect.

  • Chris_L Jotform Support
    Fecha de respuesta 27 de junio de 2024, 5:55

    Hi Monica,

    I can see that you have successfully cancelled your subscription. Your account will be downgraded to the Starter plan on July 5, 2024.

    Reach out again if you need any other help.

Su respuesta