Como puedo inscribir mi cuenta a otra medio de pago

Hola como estan, hoy por problemas con la tarjeta, se elimino la tarjeta para los pagos, esta asociada a ustedes

Necesito volver a activar la cuenta, le agradecería me puedan ayudar

Saludos cordiales

Victor Grandez

Hi Victor,

Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, your account's Bronze Yearly Plan subscription was renewed on the 22nd. If you want to update your Credit Card Information, you can do it in just a few easy steps. Let me show you how:

1. On your My Forms page, hover your mouse over your Avatar/Profile image on the top-right side of the page.

2. In the menu that comes up, click on Settings.

3. Next, go to the Billing tab.

4. Click on Change Credit Card.

5. Enter the details in the Credit Card Information window.

6. Now, just click on Update to save the changes.

Let us know if you need any more help.