Billing: Cancel and Refund request.

  • piscisierra
    Fecha de consulta 25 de junio de 2024, 9:18

    Buenos días, el no día de hoy mi suscripción llegó a su fin y olvide eliminar la tarjeta de crédito con la cual pague... Sin embargo se renovo este día y ya no necesito de su plataforma, podríamos cancelar y obtener un reembolso?

    Israel Sierra

  • Israel Jotform Support
    Fecha de respuesta 25 de junio de 2024, 9:22

    Hi Israel,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    I see that you also asked this question on another thread. You can check out our answer to that here.

    Keep us updated and let us know if you need any more help.