Formulaire inutilisable.

  • homepilot
    Fecha de consulta 25 de junio de 2024, 3:56

    Bonjour,

    Nos formulaires sont actuellement inutilisables car ils indiquent "Form over quota," alors que nous avons supprimé plusieurs formulaires.

    Pouvez-vous me dire quand les formulaires seront de nouveau utilisables ?

    Belle journée à vous,

    L'équipe Homepilot.

    --------

    Hello,

    Our forms are currently unusable as they indicate "Form over quota," even though we have deleted several forms.

    Can you tell me when the forms will be usable again?

    Have a nice day,

    The Homepilot Team.

  • Sheena Jotform Support
    Fecha de respuesta 25 de junio de 2024, 4:04

    Hi homepilot,

    Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I have recalculated your upload space usage and cleared your form cache. Your account is no longer at over-limit status. Can you please confirm if you are still seeing the error message?

    Let us know if you need any other help.