Logeo en Estados unidos

me pueden ayudar con este tema, me llega este correo pero no hemos accesado deste estados unidos

Hi greivin_cr,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now going back to your question, if you did not authorize the login, you can view your account history/activity logs to see the actions taken while the account was logged in by another user. You will also see the IP address of the device that was logged in and verify if it belongs to you.

Unusual Login Activity email alert may also be triggered if anyone from your team has VPN or used mobile internet connection with dynamic IP address. So you might want to check with them if there were any instances that they turned on VPN or use mobile data. You might also want to check out this guide about How to Reset Your Jotform Password, if you want an extra precaution.

If you are still in doubt and concerned that it was someone else who accessed your account, we'll check with our developer team. Keep us updated and let us know if you need any more help.