Se elimina el formulario.

  • gabrielsalinas181
    Fecha de consulta 24 de junio de 2024, 14:03

    Hola Estimados,

    Esta mañana al querer reservar una hora para un cliente no me apareció la tabla que usamos para tal efecto. al revisar la cuenta jobform dice que no esta el formulario. Yo no he eliminado ninguna tabla, tampoco aparece en papelera de reciclaje. Pienso algún error de actualización automática del programa, no lo se.

    le dejo el link que dirigía a la tabla mencionada, para que le puedan hacer seguimiento y restablecer lo antes que se pueda por favor, ya que hay clientes que quieren reservar.

    https://form.jotform.com/210676936737670

    como dato adjunto, en la tarde-noche del día domingo 23 de junio aun estaba operativo, ya que, yo mismo reserve las horas para el día lunes.

    Quedo atento, saludos

  • Bilal Jotform Support
    Fecha de respuesta 24 de junio de 2024, 14:09

    Hi gabrielsalinas181,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question. I checked your form and it seems like the form has been deleted. You can always restore your deleted forms if you haven't purged them from the trashed folder. Let me show you how:

    1. On your My Forms page At the bottom of the screen, con click Trash.
    2.  Check on the forms you want to restore and click on Restore. That's it.

    Se elimina el formulario Screenshot 20

    Please note, if the form has been deleted before 30 days then it is not possible to restore the deleted forms.

    Give it a try and let us know if you need any other help.


  • gabrielsalinas181
    Fecha de respuesta 24 de junio de 2024, 18:17

    Hi Bilal,

    ok thaks for your support, I will try.

    Regards