Jotform Account: Simultaneous Login From Different Devices Inquiry

  • clientekitchen
    Fecha de consulta 21 de junio de 2024, 15:56

    buenas tardes

    existe la posibilidad de abrir sesión en 2 equipos diferentes al mismo tiempo?

    Quedo atenta a su respuesta.

  • Anna Jotform Support
    Fecha de respuesta 21 de junio de 2024, 16:11

    Hi clientekitchen,

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, unfortunately, that's not possible. Take note that our standard plans (Starter, Bronze, Silver, and Gold) are individual, single-user plans. So, only one login session can exist at a time.

    If you need an account that allows multiple users, we encourage you to look into upgrading to Jotform Enterprise. Enterprise accounts can accommodate everyone on your team, while giving you full control and visibility into each action taken by members of your team, for IT audit purposes. 

    Thanks for understanding. Let us know if you have any questions.

  • clientekitchen
    Fecha de respuesta 21 de junio de 2024, 16:33

    Anna muchas gracias por tu respuesta.

    otra pregunta mi usuario se puede cambiar a Jotform Enterprise si la respuesta es si donde puede ver sus planes.



  • Angeli Jotform Support
    Fecha de respuesta 21 de junio de 2024, 16:34

    Hi clientekitchen,

    If you’re interested in Jotform Enterprise, our dedicated Enterprise Sales Team can help you and answer any questions that you have. You can contact them here. Please fill out and submit the Jotform Enterprise Sales Contact Request and someone from our Enterprise Sales Team will get back to you shortly.

    Thanks for your patience and understanding, we appreciate it.