Servidor caído??

  • Sugarra
    Fecha de consulta 20 de junio de 2024, 13:59

    ¿Qué pasa con el servidor? ¡¡No puedo ver ningún envío de formulario ni tampoco se pueden reservar fechas en el formulario RESERVA DE MESA!!

    NECESITO que alguien resuelva esto de forma urgente.

  • Jemuel Enterprise Support
    Fecha de respuesta 20 de junio de 2024, 14:06

    Hi Iker,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

    Now, coming back to your question, our Developer Team is aware of the issue, and they are working on it right now. We'll let you know as soon as they get it fixed.

    Thanks for your patience and understanding, we appreciate it. 

  • Sugarra
    Fecha de respuesta 20 de junio de 2024, 14:35

    I don't mind speaking English, I need this asap please, I'm losing customers already.

  • Jemuel Enterprise Support
    Fecha de respuesta 20 de junio de 2024, 14:37

    Hi Iker,

    Our developers are working on a solution as fast as they can. Rest assured that we’ll get back to you with an update as soon as we have one.

    Thanks for your patience and understanding, we appreciate it. 

  • Shirized Jotform Support
    Fecha de respuesta 20 de junio de 2024, 15:33

    Hi Iker,

    I just heard back from our Developer Team. They've solved the issue, so it should all be working fine now. Can you give it a try and see how it goes? 

    Thanks for your patience, we appreciate it.