¿Cómo puedo eliminar el "total de envíos"?

  • ramonbretscher1996
    Fecha de consulta 20 de junio de 2024, 13:39

    ¿Cómo puedo eliminar el "total de envíos"?


    He intentado eliminarlo manualmente los envíos pero no se me baja.

  • Rose Jotform Support
    Fecha de respuesta 20 de junio de 2024, 13:48

    Hi ramonbretscher1996,

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked your account, and the current total submission count is 461 out of the 500 limit. I believe your total submission count was updated since it does not count the submissions in the Trashed Entries. Since you're still almost reaching the limit, you can delete more submissions to have more space for incoming entries.

    Let us know if there’s anything else we can help you with.