No acepta el pago de mi tarjeta

Que tal buena noche, el 13 de junio era mi pago pero no tenía saldo y no se realizó, el 14 de junio ya tenía saldo y he tenido desde entonces en mi tarjeta pero Jorform no recibe mi pago, trato de ingresar otra tarjeta pero no la acepta.

¿Cómo le puedo hacer para que reciba mi pago de la mensualidad?

Gracias por su ayuda

Hi opqr6,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, after checking our record, I saw that there are 4 failed payment attempts. Can you to use another card for the payment? Otherwise, I would suggest you to contact the bank for more ideas on the issue.

Reach out again if you need any other help.