All States and Cities Widget: Missing list of cities

  • aetelcom
    Fecha de consulta 18 de junio de 2024, 18:11

    Buenas tardes,


    por favor su apoyo, en los formularios no estan desplegando las ciudades correspondientes al departamente Norte del Santander en Colombia.


    Gracias,

  • Gian Jotform Support
    Fecha de respuesta 18 de junio de 2024, 18:28

    Hi aetelcom,

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you shortly.

    Let us know if there's anything else we can help.

  • Gian Jotform Support
    Fecha de respuesta 18 de junio de 2024, 19:02

    Hi aetelcom,

    I was able to reproduce the issue when I cloned your form and also created a new form from scratch. This seems to be a missing part of the widget. So, I escalated the issue to our Developers. Our Developers are working on the issue as fast as they can. As soon as we have an update, we’ll let you know.

    Let us know if there's anything else we can help.