¿Pueden ayudarme a recuperar la cuenta que me han suspendido?

Buenas tardes estoy en la gestión de inscripciones para un proyecto de reforestación que realizaremos aquí en Honduras , ahora me sale suspendida la cuenta . Solicito su colaboración para poder continuar con la gestión de voluntarios para esta causa benéfica por el medio ambiente.

De ante mano muchas gracias.

Hi Abigail Ramos,

Thanks for reaching out to Jotform Support. I'll do my best to help you. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, when I checked out your account, it seems our systems has detected an image which is linked to the Google Forms and that is why your account is suspended. This form Clon de INSCRIPCION has the two images on the form. Let me share one of the image's screenshot below. You will need to remove it.

I've reactivated your account so, you can apply these changes and remove any images which is linked to elsewhere to avoid account suspension again.

Let us know if you have any other questions.