Por qué no tengo espacio disponible si tengo solo 8 respuestas al formulario?

Upload space16.03 GB of 100 MB used

Hola no tengo espacio disponible siendo que solo tengo 8 respuestas de personas. ¿Por qué?

Hello Love,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I recalculated your account usage but it still shows that you have exceeded the upload space limit (2.14 GB). The upload space limit refers to the files uploaded by the users. If you have a File Upload field in your form and the user attaches files to the field and submits it, then the size of the uploaded file will be counted to your upload space. If the user uploads big file sizes, then it will count in your upload space usage.

Please delete more entries to free up the space. To know more about how the account limits work, you may check out our guide about Understanding Your Account Usage and Limits.

Give it a try, and let us know if you need other help.