Me encuentro suspendido, quisiera reactivar mi cuenta

  • Nelson Camarillo
    Fecha de consulta 16 de junio de 2024, 11:16

    mi cuenta se encuentra suspendida y no se porque...

  • Mikhail Jotform Support
    Fecha de respuesta 16 de junio de 2024, 11:22

    Hi Nelson, 

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, your account was suspended because you’ve got a form named Responsive Envelope Contact Form that’s breaking our Terms of Use by collecting login credentials.

    Me encuentro suspendido, quisiera reactivar mi cuenta Image 1 Screenshot 20

    I've deleted the offending fields and reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.