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jmkinversionesFecha de consulta 14 de junio de 2024, 9:08
buenos días voy a necesitar aumentar mi limite de envíos de formularios por 2 meses ya que voy a correr una encuesta que aumentara los envíos en 5.000 por encima de mi capacidad.
Existe alguna forma de pagar un excédete por esos 2 meses de solo envíos sin cambiara de plan?
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Jeric Jotform SupportFecha de respuesta 14 de junio de 2024, 9:35
Hi jmkinversiones,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, unfortunately, it's not possible for us to manually increase the submission limit. Also, It's not advisable to change plans since you are currently locked into a low-rate plan. If you upgrade, you'll be migrated to the new and increased pricing.
We have a program to increase your submission limit, but this is not as high as what you need. You can get up to 50 submission extra submissions per month by completing a task. Let me show you how:
- Login to your account, and click on your profile icon and your name.
- On the menu on the left side, select Increase Limits.
- You see the tasks that you can complete to earn more submissions.
Give it a try and let us know if you need any help.