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ASPSLRCFecha de consulta 13 de junio de 2024, 22:23
Buenas tardes Me podrán apoyar Por favor ya que el día de hoy desapareció un formulario lo busqué en papelera pensando que por error lo hubiera borrado Incluso en archivado pero no hay rastro de este formulario nunca me había pasado es muy importante para mí porque lo tengo en un flujo de trabajo bastante robusto el formulario se llama formato de verificación presencial valeras es un formato de PDF inteligente
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Mary Jotform SupportFecha de respuesta 13 de junio de 2024, 22:45
Hi ASPSLRC,
Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, are you looking for this form? It is currently in your Caborca folder:
Please check and let us know if you have any other questions.
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ASPSLRCFecha de respuesta 13 de junio de 2024, 23:54
Ese formulario es un clon del que se desapareció
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Mary Jotform SupportFecha de respuesta 14 de junio de 2024, 0:07
Hi ASPSLRC,
Could you please check if you were able to save the link to the form so we can try and locate it?
Once we hear back from you, we'll be able to move forward with a solution.
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ASPSLRCFecha de respuesta 14 de junio de 2024, 0:54
https://form.jotform.com/240807292756059
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Mary Jotform SupportFecha de respuesta 14 de junio de 2024, 1:19
Hi ASPSLRC,
I checked, and I'm afraid I am unable to locate the form. If the form has been deleted and purged from the trash entries, unfortunately, we can no longer restore it.
Let us know if you have any other questions.
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ASPSLRCFecha de respuesta 14 de junio de 2024, 1:38
El problema es que yo no lo hice, me preocupa esta situación.
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Cecilia Jotform SupportFecha de respuesta 14 de junio de 2024, 2:47
Hi ASPSLRC,
When I checked your activity log, I noticed that you purged the form on 13th June. As my colleague Mary said, when a form is purged, it won't be stored anymore.
Let me show you how to check the forms that you purged:
1. Go to History and click on All Actions on the right top side of the page.
2. Scroll down and click on Form Purges.
Reach out again if you have any other questions.