Where does the money appear when form respondents submit and pay via credit card?

Cuándo creo un producto con el formulario de pago y la gente paga a través de la tarjeta de crédito, ¿dónde aparece ese dinero?

Gracias

Hi pacifikoprod,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.

About your question, Jotform accepts payments securely and efficiently by sending payment data, submitted by your users, directly to your chosen payment gateway service safely protected with 256-bit SSL encryption. No payment data is stored on Jotform servers. If the users use a credit card to pay, the money comes from the issuing bank of the credit card owner. You can check out this guide about Mastering Payment Form Integrations With Jotform.

Reach out again if you have any other questions.

Ok. Another question:

When a customer pay with their credit card ¿how can I retire the money?

Thank you.

Hi pacifikoprod,

It depends on your payment form and the payment gateway that was integrated. So, for example, in your created form, I can see that you have integrated it with PayPal Business Integration. So, if a form respondent fills out the payment field and submits your form, the payment should be immediately reflected in your PayPal account.

Let us know if you need any more help.