Cómo integrar el formulario con PayPal Personal

  • glillian100
    Fecha de consulta 10 de junio de 2024, 21:25

    Saludos,

    Estoy intentado integrar paypal personal como opcion de pago, pero no me aparece en el formulario luego de marcarla. Por el contrario si marco PayPal Check out me aparece, pero tendria que ser una cuenta paypal bussiness y la nuestra es personal.

  • Rica Support Team Lead
    Fecha de respuesta 11 de junio de 2024, 2:37

    Hi Lillian,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I've checked both forms in your account and can see that only the Registro virtual Prueba form is not integrated with PayPal Personal. If you'd like to use PayPal Personal instead of the PayPal Business integration on this form, you will have to switch the payment gateway. Let me show you how:

    1. Open your form in Form Builder.
    2. Click the +Add Form Element on the left side of Form Builder.
      Cómo integrar el formulario con PayPal Personal Image 1 Screenshot 40
    3. Click on the Payments tab.
    4. Click the three dots next to PayPal Business.
    5. Select Switch to another gateway.
      Cómo integrar el formulario con PayPal Personal Image 2 Screenshot 51
    6. Select PayPal Personal.
    7. Then click the Use Selection button.
      Cómo integrar el formulario con PayPal Personal Image 3 Screenshot 62

    That's it. Let us know if you have any other questions.

  • glillian100
    Fecha de respuesta 11 de junio de 2024, 7:20
    Good morning Rica,
    Thank you so much for answering my question. I try this steps but when I publish or seen to fill the form appearing exactly without payment option.
    https://form.jotform.com/241613903879060
    Nice day!
    Lillian Garcia
    ...
  • Waqas Jotform Support
    Fecha de respuesta 11 de junio de 2024, 9:43

    Hi Lillian,

    I checked your form and it appears that everything is looking good. It appears that your form is disabled. Can you try to enable it?  You can enable your form in 3 easy steps. Let me show you how:

    1. Open your form in Form Builder.
    2. In the orange navigation bar at the top of the page, click on Settings.
    3. In the Form Settings window, set the Form Status to Enable. That's it, you're done.

    Cómo integrar el formulario con PayPal Personal Image 1 Screenshot 20

    Reach out again if you need any more help.

  • Waqas Jotform Support
    Fecha de respuesta 11 de junio de 2024, 10:07

    Hi Lillian,

    Keep in mind that PayPal Personal does not offer payment methods in the form. Users will be redirected to the PayPal screen to complete the payment after submission.

    Let us know if there's anything else we can help you with.