VAT NO aplica legalmente en Islas Canarias, España

  • UnAmorExtraordinario
    Fecha de consulta 9 de junio de 2024, 14:37

    Hola,

    En la EEUU Canarias en España, está exenta del pago del VAT, esto normalmente lo tienen en cuenta los carritos de compra que tienen este aspecto legal en cuenta, otra opción es que las empresas me crean una factura personalizada o realizan un retorno del VAT cobrado a la tarjeta de crédito, para poder suscribirme a JOTFORM necesito que validen que lo que digo es un requerimiento legal y que me indiquen cómo proceder.

    Muchas gracias!


  • Eiron_O Jotform Support
    Fecha de respuesta 9 de junio de 2024, 15:00

    Hi UnAmorExtraordinario,

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I've forwarded this to the relevant team for review. We'll get back to you with an update as soon as we can.

    Thanks for your patience.

  • Ana
    Fecha de respuesta 9 de junio de 2024, 16:31

    English is no problem for me, thank you. I'll wait for your response. Thanks very much!

  • Eiron_O Jotform Support
    Fecha de respuesta 9 de junio de 2024, 16:40

    Hi UnAmorExtraordinario,

    Thanks for getting back to us. I've already forwarded this to the relevant team. I'll get back to you with an update as soon as we can.

    We appreciate your patience.

  • Eiron_O Jotform Support
    Fecha de respuesta 10 de junio de 2024, 17:14

    Hi UnAmorExtraordinario,

    Thanks for waiting patiently. I've received a response from the relevant team that you should select Canary Islands in the checkout page, then add your tax ID. You shouldn't be charged for tax.

    Let us know if you need any more help.