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Montserrat CornellaFecha de consulta 6 de junio de 2024, 15:22
Como puedo darme de baja de Yzico? Me estan cobrando cada mes y no se a que corresponde.
Gracias
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Kenneth Jotform SupportFecha de respuesta 6 de junio de 2024, 17:31
Hi Montserrat Cornella,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I’m sorry that this is happening. You can unsubscribe by, reach out to Iyzico.
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MontseFecha de respuesta 7 de junio de 2024, 3:15
Hola,
Gracias por la respuesta pero he contactado con ellos por mail y todo es muy ambiguo y complicado.
No me indican exactamente a que se refieren los cargos ni me facilitan el modo para darme de baja.
Es fiable? Del mismo modo que me estan cobrando algo que no he solicitado, tengo dudas de que sea fiable. Me siento insegura al abrir enlaces que me mandan
Gracias
Montse
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Nozomi_K Jotform SupportFecha de respuesta 7 de junio de 2024, 5:29
Hi Montse,
Thanks for getting back to us. I’m sorry you're having difficulties with this. However, we can only respond to inquiries about Jotform. So we are unable to assist you regarding the cancellation of your Yzico subscription. Please contact Yzico support directly. If you have any questions about Jotform, please create a forum thread on our Contact Us page. We will be happy to assist you.
Reach out again if there’s anything else we can help you with