Why has my account been suspended?

Me han suspendido la cuenta sin saber el por qué

Hi Pilar,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, your account has been suspended because of your HLOK | Online Life OK form, which was collecting login credentials. Collecting highly sensitive information such as login credentials/passwords is against our Terms of Use. I've now deleted the offending field and reactivate your account, so try to log in back and check if you'll still see any error message.

Let us know if you have any other questions.

Necesito ayuda por favor para poder hacer un formulario que me calcule los
valores corporales. No sé cómo elevar al cuadrado en Jotform
El El mié, 5 jun 2024 a las 1:42, Jotform <noreply> escribió:
</noreply>...

Hi Pilar,

Thanks for getting back to us. My colleague has activated your account. Integrating a Square account with your form is easy. Let me walk you through it:

1. In Form Elements, open the Payments tab on the top-left side of the page and then click on Square.

2. In the Square Integrations field on the right side of the page, click on Square Connect to connect your Square account (if you want to do a test, choose Test Mode).

3. Next, scroll down and click on Additional Gateway Settings.

4. Toggle Authorization Only to the On position.

5. Now, just click on Continue and that's it. You're done.

You can also check out our guides about How to Integrate Form with Square and How to Enable Payment Authorization for more detailed information.

Reach out again if there’s anything else we can help you with.

Hi Pilar,

Thanks for getting back to us. Thanks for getting back to us. For your other question, I moved it to a different thread to avoid confusion. You can find it here.

Reach out again if you have any other questions.