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gamezdianaFecha de consulta 4 de junio de 2024, 13:16
Ok ok, ¿puedo migrar mi formulario a la cuenta Silver?
Aquí mi formulario.
Gerencia Corporativa de Mercadotecnia y Comunicación (jotform.com)
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Joshua_T Jotform SupportFecha de respuesta 4 de junio de 2024, 13:22
Hi gamezdiana,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, Yes, we can transfer the form to your Silver account. But, before we transfer the form, please note that custom URLs will no longer work once the form is transferred, since you are currently using a custom URL on your form, you will need to set it up again in the new account. We have a guide about How to Create a Custom URL for Your Form that you can check out.
Let us know if you want us to proceed with your form transfer request.
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gamezdianaFecha de respuesta 4 de junio de 2024, 13:40
Favor de proceder con la transferencia a la cuenta con el siguiente mail:
Fabio Hernan Bonilla Islas
Bonilla.Fabio@cmoctezuma.com.mx
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Joshua_T Jotform SupportFecha de respuesta 4 de junio de 2024, 13:47
Hi gamezdiana,
Thanks for getting back to us. I have successfully transferred the listed form above to the account associated with the email address Bonilla.Fabio@cmoctezuma.com.mx.
Reach out again if you need any other help.