Recibo un error sobre la cuota y no puedo enviar el formulario

Hola buen día, el motivo por el cual los contacto nuevamente es por que aún sigo teniendo problemas con la cuota gratuita que ustedes dan para hacer el llenado de mis formulario, ya hice el respaldo de mis formulario y borre desde la papelera de cada uno, pero aun sigo sin poder hacer el llenado de estos mismo, ¿me podrías apoyar con alguna solución?

Hi Total_Prep_English,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I understand how frustrating this is for you, and I’ll do my best to help you. I checked your account and I noticed that you're not over the limit and your account is still in good standing. Also, I opened all your forms and it shows available. Could you please provide us the screenshot of the error you get when you filling out your form? Check out this guide about how to send a screenshot to our Support Forum.

Once we have a better idea of what’s going on, we’ll be able to come up with a solution.