Cómo editar un correo electrónico de respuesta automática

  • Mario_Acosta
    Fecha de consulta 3 de junio de 2024, 11:43

    buenas tardes


    como hago para editar un formulario solo en visual dispositivos móviles? gracias

  • Rene Jotform Support
    Fecha de respuesta 3 de junio de 2024, 12:08

    Hi Mario_Acosta,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I'm sorry, but I didn't fully understand it. Can you explain a bit more about the issue, so I can get a better idea of what's happening? Are you trying to edit a form using a mobile device? Can you share with us the form URL in question so we can check it for you? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • Mario_Acosta
    Fecha de respuesta 3 de junio de 2024, 14:11

    How can i edit the thankyou alert for fill the form? i want to change the language an design ... can´t find the option


    thanks



  • Carrissa Jotform Support
    Fecha de respuesta 3 de junio de 2024, 14:26

    Hi Mario_Acosta,

    Thanks for reaching out to Jotform Support. If you are referring to the Autoresponder Email, you can have them customized. Let me show you how to set that up:

    1. IForm Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. In the menu on the left side of the page, click on Emails.
    3. Hover your mouse to the Autoresponder email (Green one) and click n the pencil icon to edit.
    4. Customize the options the way you want them, and you’re done.

    ​​ Cómo editar un correo electrónico de respuesta automática Image 1 Screenshot 20

    Reach out again if there’s anything else we can help you with.