Informe de estafa

  • respaldocu3
    Fecha de consulta 1 de junio de 2024, 13:03

    Hola, está es la tercera vez que está persona se crea una cuenta fraudulenta, dónde me pide fotografía del mi SSN, favor de revisar, les dejo el link :https://form.jotform.com/241524579738165

  • Shirized Jotform Support
    Fecha de respuesta 1 de junio de 2024, 13:44

    Hi respaldocu3,

    Thanks for reaching out to Jotform Support. I'm sorry this is happening. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, we understand how upsetting things like this can be, and we take your security and privacy very seriously. 

    We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    After looking into this, we determined that they have violated our Terms of Use. So, we immediately suspended the account, the account owner, as well as any forms and apps connected to it. But, keep in mind that although the form owner has no access to the form or data at Jotform now, they might have received your submission information if they enabled the Notification Email feature. 

    Feel free to reach out again if you have any questions or if we can help you in any other way.