I can't submit the form because I get a message saying that only one entry

  • peritobcnpedro
    Fecha de consulta 1 de junio de 2024, 8:57

    Buenas tardes

    No me deja enviar el formulario porque me sale un mensaje que dice que solo permite una entrada.

    No entiendo que quiere decir y/o como solucionarlo.

    Muchas gracias

  • Haseeb Jotform Support
    Fecha de respuesta 1 de junio de 2024, 9:09

    Hi peritobcnpedro,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now coming back to your question, this is because you have enabled unique settings on your form. Here is the screenshot:No entiendo el problema Image 1 Screenshot 20 Screenshot 10

    You can allow the same person to fill out your form multiple times. Let me show you how:

    1. On your My Forms page, hover your mouse over your form and click on Edit Form on the right side of the screen.
    2. In Form Builder, in the orange navigation bar at the top of the page, click on Settings and then click on Show More Options.
    3. In the Form Settings menu, scroll down and select No Check in the Unique Submission dropdown menu.

    1648708342 62454af64d687 uniksabmişın Screenshot 31 Screenshot 21

    Now, you can get multiple submissions from the same person.

    Give it a try and let us know how it goes.

  • peritobcnpedro
    Fecha de respuesta 1 de junio de 2024, 13:38

    Thank you very much for the effort with the language. I was able to finally submit the form successfully thanks to your advice. I haven't really understood why but it's already resolved. Thank you so much.