What happens if I upgrade my account to the Silver plan?

Buen día,

Quiero adquirir el plan plata por la capacidad, pero actualmente tengo un plan bronce que aún está vigente el plan.

¿Como aplicaría en estos casos?

Hi Raquel,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. When you upgrade to a higher subscription plan or Silver plan, our payment processor will handle the payment automatically, including the proration of your payments. Basically, If you upgrade your account to the Silver plan, the unused time of your Bronze subscription will be calculated, and you will only be charged with the difference. Here's how to upgrade your account:

1. Click the Profile icon on the top right corner of the page.
2. Then, select the Settings option from the submenu.
3. Next, go to the Billing tab.
4. Click the Change Plan button.
5. Then, select your preferred plan and follow the instructions on your screen.

Let us know if you need any more help.