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Antonio_Porras_incidenciasFecha de consulta 31 de mayo de 2024, 11:52
Hola he creado una app desde un formulario y no consigo hacer una foto me pide entrar en ajustes de la camara pero no se donde tengo que entrar.
me podeis ayudar
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Jerlan Jotform SupportFecha de respuesta 31 de mayo de 2024, 14:30
Hi Antonio,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.
About the issue, it seems the camera settings for the Jotform App aren't enabled. Let me show you how:
- On your device, Go to Settings > Privacy.
- Tap Camera
- You'll then see the apps that requested camera access. Make sure that Jotform is enabled.
If the same thing happens again, Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.
Give it a try and let us know if you need any help.