como soluciono para poder hacer fotografias desde una app creada

  • Antonio_Porras_incidencias
    Fecha de consulta 31 de mayo de 2024, 11:52

    Hola he creado una app desde un formulario y no consigo hacer una foto me pide entrar en ajustes de la camara pero no se donde tengo que entrar.

    me podeis ayudar

  • Jerlan Jotform Support
    Fecha de respuesta 31 de mayo de 2024, 14:30

    Hi Antonio,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.

    About the issue, it seems the camera settings for the Jotform App aren't enabled. Let me show you how:

    • On your device, Go to Settings  > Privacy.

    como soluciono para poder hacer fotografias desde una app creada Image 1 Screenshot 40

    • Tap Camera

    como soluciono para poder hacer fotografias desde una app creada Image 2 Screenshot 51

    • You'll then see the apps that requested camera access. Make sure that Jotform is enabled.

    como soluciono para poder hacer fotografias desde una app creada Image 3 Screenshot 62

     If the same thing happens again, Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.

    Give it a try and let us know if you need any help.