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info29Fecha de consulta 30 de mayo de 2024, 8:55
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Israel Jotform SupportFecha de respuesta 30 de mayo de 2024, 9:06
Hello Laura,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Unfortunately, it is not possible to adjust the size of the uploaded image from the form. However, for future uploads, you could try to limit the upload size requirement. Let me show you:
- Open the form in Form Builder, then Select the File Upload field.
- Click on the Gear icon to open the properties.
- Under Options, use the setting to set limits on file size.
While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.
Thanks for your patience and understanding, we appreciate it.