Cambie el nombre de usuario

  • taniapadin01
    Fecha de consulta 30 de mayo de 2024, 0:35

    Quiero cambiar el nombre de usuario para taniapadin_ que a mi no me deja cambiarlo.

    Gracias, un saludo. Buen día.

  • Sonnyfer Jotform Support
    Fecha de respuesta 30 de mayo de 2024, 0:50

    Hi Tania,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, it seems it was actually asked and answered by another agent on a different thread. You can check that out here to see our reply.

    Thanks for your cooperation, we appreciate it.


  • Tania
    Fecha de respuesta 30 de mayo de 2024, 1:00

    A mi nadie me contestó, solo quiero cambiar el nombre de usuario y poner taniapadin_

  • Jeric Jotform Support
    Fecha de respuesta 30 de mayo de 2024, 1:16

    Hi Tania,

    Thanks for getting back out to us. The thread was from a year ago and my colleague has responded to it. We can continue on this thread if you are more comfortable with it.

    Now, coming back to your question, taniapadin_ is no longer available because you already used it in the past. Please provide us at least 3 new usernames in the order of your preference. Also, changing the username is something you can do from your end. It's easy, let me show you how:

    1. Login to your account and click on your Profile icon on the top right side
    2. Below profile icon, click on your name.
    3. In the middle part of the screen, look for Username and change it
    4. Finally, click on the Save button below the username.

    Cambie el nombre de usuario Image 1 Screenshot 20

    You can also check this guide on how to change your username. You can always respond with 3 usernames if you want us to change the username from our end.

    Give it a try and let us know if you need any help.

  • Tania
    Fecha de respuesta 30 de mayo de 2024, 1:17

    No me deja cambiarlo a mi, como se hace ya lo sé

  • Raymond Jotform Support
    Fecha de respuesta 30 de mayo de 2024, 1:21

    Hi Tania,

    Can you share the error message you received when updating it, as well as the username you're trying to change it to?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.